Leading with Empathy During the Holidays

Dr. Julie Donley

AUTHOR & COACH

Leading with Empathy During the Holidays

Explore how empathy during the holidays fosters connection, inclusivity, and a supportive team environment.

The holidays can be a time of joy, but they often come with unique emotional challenges. For leaders, this season provides an opportunity to lead with empathy, offering support that goes beyond productivity and fosters meaningful connection.

Why Empathy Matters Now
​Empathy is about understanding and responding to others’ perspectives, emotions, and needs. During the holidays, this becomes especially important as stressors like financial pressures, family dynamics, or feelings of isolation may weigh heavily on individuals. Recognizing this allows leaders to build a bridge between the demands of work and the realities of life.

Practicing Empathy in Action
​Here are ways you can practice empathy this holiday season:

• Understand Individual Needs: Ask team members what would help them feel more supported during this time. For example, someone may need flexibility to handle personal obligations, while another may appreciate encouragement to step back and recharge.
• Respect Personal Boundaries: Recognize that not everyone celebrates the holidays in the same way—or at all. Avoid assumptions and offer inclusive ways to acknowledge the season, such as recognizing collective accomplishments or simply creating space for reflection.
• Focus on Active Listening: Empathy starts with listening. Create opportunities for your team to share their thoughts, feelings, or challenges without fear of judgment.

Building an Inclusive Holiday Culture
​Empathy also means creating an environment where everyone feels valued and included. Consider:

• Neutral Celebrations: Shift from traditional holiday-specific festivities to activities that celebrate shared values, such as gratitude or teamwork.
• Encouraging Team Reflection: Provide space for team members to share what they’re grateful for or proud of from the year.

The Benefits of Empathy for Leaders
​Leading with empathy isn’t just about helping your team; it benefits you as well. It fosters stronger relationships, builds trust, and creates a culture where people feel comfortable bringing their full selves to work. These connections will carry into the new year, creating a stronger foundation for success.

Take a moment to reflect:
​What can you do this holiday season to demonstrate empathy and build a more inclusive, supportive environment for your team?

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Respectfully yours,

Dr Julie

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